Glitch for subscribers

I loved this app until I subscribed to my favorite streamer. Its been over a month and I keep getting "unfanned" from this personality even though they are a fan of me and I am a paid subscriber. I consistently go back and check, and sure enough, every time, I have been "unfanned." I miss all of their live streams because I no longer receive notifications. Please fix this glitch.

Beautyshopgirl about YouNow: Go Live, Make Friends, v13.20.0